Mary Portas’s BBC programs on reviving retailers fortunes has been consistently interesting.
Sometimes because of the way her clients try and dig their heels in to avoid change. And sometimes because you can’t believe that people are just ignoring what she says when they’d have to pay a fortune to get such advice from [...]
Mary Portas did an excellent BBC TV programme, called "Mary, Queen of Shops". She used "tribes" in her series to describe the people a particular shop needed to attract.
Seth Godin and a bunch of others have produced a free book of questions and answers all about "Tribes" and based on his latest book:, called Tribes.
While [...]
Business reality shows are big business. Previously I blogged about the fantastic BBC series “The Troubleshooter” with Sir John Harvey-Jones. More recently we’ve had Sir Alan Sugar’s “The Apprentice.”
Around the same time we got a dose of Brummy with a double glazing firm run with an iron fist in an iron glove by the Armstrongs. [...]
In a strange way this short series with Mary, Queen of Shops doing a nice Gordon Ramsay to fashion boutiques has been fun and contrary to what I expected not always the same.
As I’ve noted before it seems it’s invariably the case that the shop owners start off well then get into a rut and their [...]